Guru-host Managed Solutions
Server Management | Backup | Server Monitoring | Custom Quote
Today companies depend on it for most facets of their business. Whether it is financial systems, e-mail systems, customer relationship databases, warehouse information or corporate websites, all of these activities are serviced and managed through distributed IT infrastructures. Server management and IT infrastructure management involves the administration of server hardware, line of business applications, and associated network connectivity throughout their lifecycle, including initial deployment, delivery of software, ongoing maintenance and support, and retirement.
Guru-host server management and IT infrastructure management products provide IT administrators and managers with a comprehensive solution for managing business-critical servers and operations in their environment.
Designed to simplify the entire server lifecycle, the suites and solutions provide deployment, management and monitoring functions from a centralized console—automating operations, improving system availability and reducing overall infrastructure costs. Altiris is one of very few vendors that provide a complete lifecycle management solution. This reduces training, support, integration and implementation costs associated with having to implement multi-vendor solutions.
| Silver | Gold | Platinum | Titanium | |
| 33€ | 49€ | 115€ | 231€ | |
| Network & SLA's 24/7/365 Hands/Eyes Console Access | yes | yes | yes | yes |
| Root/Administration Access | yes | yes | yes | yes |
| Ping Monitoring | yes | yes | yes | yes |
| Servivce Monitoring (up to xx services) | 1 | 3 | 5 | 10 |
| KVM over ip access (Always on) | no | no | no | yes |
| OS Reloads | 82€ | 66€ | 49€ | Free |
| Remote Reboot Port | no | no | yes | yes |
| Security & Administration (OS updates, hardening and patches ) | yes | yes | yes | yes |
| Software/Hardware RAID troubleshooting | no | no | yes | yes |
| Exiscan installation and configuration | no | no | no | yes |
| Hardisk checking tool | no | no | yes | yes |
| Cpanel configuration/administration | no | yes | yes | yes |
| Directadmin configuration/administration | no | yes | yes | yes |
| Hacking troubleshooting | no | no | no | yes |
| Apf with antidos capability | no | no | yes | yes |
| Mod_security module configuration for Apache | no | no | no | yes |
| Custom firewall configuration | no | no | no | yes |
| APF firewall | yes | yes | yes | yes |
| Check server load and email results | no | yes | yes | yes |
| Clean up unwanted files from /tmp | yes | yes | yes | yes |
| Network packet sniffer/network analysis | no | no | no | yes |
| Scan for Trojan Horses | no | no | yes | yes |
| Check tcp connections and make sure no unwanted ips or ports are listed | yes | yes | yes | yes |
| Set cron jobs to remove/rotate log files | no | no | yes | yes |
| PSAD - Port Scan Detector | no | no | yes | yes |
| Brute force detection | no | no | yes | yes |
| Troubleshooting in case of hacking via PHP scripts etc | no | no | no | yes |
| Kernel Upgrade/installation | no | no | yes | yes |
| SSH Server Hardening | no | yes | yes | yes |
| Schedule the priority of system processes | no | no | yes | yes |
| MySQL Optimization | no | yes | yes | yes |
| DOS Attack Mitigation | no | yes | yes | yes |
| Restore a server from backup | no | no | yes | yes |
| Server migration | no | no | yes | yes |
| Clustered environment support | no | no | no | yes |
| Remote backup on storage server on different network | no | no | 10GB | 50GB |
| TCP/IP Stack tuning through sysctl variables | no | no | no | yes |
| Upgrade all server related software | yes | yes | yes | yes |
| Upgrade 3rd part software (like phpbb, joomla forum etc) in case of a problem | no | no | no | yes |
| Order | Order | Order | Order |